SHIPPING

Shipping policy
Thank you for shopping with us! We want to ensure you have a smooth and enjoyable shopping experience. Please read our shipping policy below:

1. Order Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Methods

We offer several shipping options, including standard and expedited shipping. During checkout, you can select your preferred shipping method.
3. Shipping Rates

Shipping costs are calculated at checkout based on the weight of your order and the destination. Free shipping is available on orders over $50
4. Delivery Times

Delivery times vary based on the shipping method chosen and the destination. Standard shipping typically takes 3-7 business days. 
5. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.
6. International Shipping

We currently offer international shipping to select countries. Additional customs fees or duties may apply, and these are the responsibility of the customer.
7. Shipping Issues

If you encounter any issues with your shipment, please contact our customer service team at info@pawsr-us.com We will do our best to assist you.
8. Address Accuracy

Please ensure your shipping address is correct at checkout. We cannot be responsible for delays or issues caused by incorrect addresses.
Thank you for choosing us for your pet needs! We appreciate your support and look forward to serving you.

Due to high demand, orders may take 2 weeks to arrive please email us at pawsrus2024@gmail.com for any questions.